Privacy Notice

This Privacy Notice explains how Onward Digital Technology L.L.C (“Onward”, “we”, “us” or “our”) handles personal data when you visit www.odt.ae, contact us or send a business inquiry.

Onward Digital Technology L.L.C is located at KEZAD, JOCIC Service Block No KHIA7-08, Taweelah, United Arab Emirates.

If you send an inquiry or contact us by email, we may receive your name, work email address, organization, job title, area of interest, industry, message and any other information you choose to provide.

Our website hosting and security services may process limited technical request data needed to deliver, protect and troubleshoot the website. This can include an IP address, browser or device information, access time, requested pages, referring page and security or error events.

Please do not send passwords, access credentials, classified information, restricted customer data or sensitive personal data through this website or an initial inquiry email.

The enquiry form does not send information to, or store information on, this website. When you select “Prepare Inquiry Email,” the details entered are used in your browser to prepare a draft addressed to sales@odt.ae in your default email application.

Onward receives the information only if you choose to send that email. The handling of the draft before it is sent is governed by your device, email application and email provider.

We may use personal data where necessary and permitted to:

• respond to inquiries and communicate with you;
• understand your organization’s interests and requirements;
• evaluate a potential project, partnership or business relationship;
• manage business correspondence and follow-up;
• operate, secure and troubleshoot the website;
• prevent misuse, fraud or security incidents; and
• comply with applicable obligations or establish, exercise and defend legal rights.

Depending on the circumstances, this may be based on steps you request before a business relationship, Onward’s legitimate business interests, consent or another basis permitted by applicable law.

The current website does not use analytics, advertising or profiling cookies, and it does not use browser storage to remember visitors or build marketing profiles.

Website delivery or security infrastructure may use strictly necessary technical mechanisms where required to provide and protect the service. If Onward later introduces analytics, embedded services, marketing tags or other non-essential technologies, this notice and any required visitor controls will be updated before they are used.

Access to inquiry information is limited to Onward personnel who need it to review, route or respond to the inquiry, and to approved service providers supporting website hosting, email, security or related business operations.

We may also disclose information to professional advisers, or to government, regulatory, law-enforcement or judicial authorities where disclosure is required or permitted by law. Onward does not sell personal data submitted through this website.

Website request data and business correspondence may be processed in the United Arab Emirates and in other countries where Onward or its approved technology providers operate.

Where personal data is transferred across borders, Onward applies the assessments, contractual measures and other safeguards required for the relevant transfer under applicable law.

We retain personal data only for as long as reasonably necessary for the relevant inquiry, potential or active business relationship, website security, applicable obligations and the establishment or defence of legal rights. When it is no longer required, it is deleted, anonymized or retained only where continued storage is required by law.

Onward uses organizational and technical measures intended to protect personal data against unauthorized access, loss, misuse, alteration or disclosure. No website, email system or transmission method can be guaranteed to be completely secure.

Subject to applicable law and relevant exceptions, you may have the right to request information about processing, access or receive a copy of your personal data, correct inaccurate information, request deletion, restrict or object to processing, request transfer where applicable, and withdraw consent where processing is based on consent.

To make a request, email sales@odt.ae with the subject line “Privacy Request.” We may need to verify your identity and clarify the request before responding.

This website may link to services operated by other organizations. Their privacy practices are governed by their own notices.

This is a business-to-business website and is not intended for children. We do not knowingly seek personal data from children through the website.

We may update this notice to reflect changes in the website, our practices or applicable requirements. The revised notice will be published on this page with an updated date.